This DVD program is presented by Richard Greene, the creator of The 5 Secrets.  It is designed to quickly advance your public speaking and presentation skills, through five sets of lessons illustrated by video examples from the public speeches of Barack Obama.

Jump in the car and hit the road to Abilene. What you’ll find is a road littered with anger, frustration, blame and failure. It’s a journey during which deeply held, logical values fall victim to group dynamics, a road that takes you to group consensus where there is none.

Learn to resolve differences in a harmonious, non-competitive, and productive manner.

Recent research shows that handling customer problems quickly and correctly will retain or even build customer loyalty. Customers who don’t get their problems solved will leave and not return.

How do supervisors affect customer service? We all know that frontline service people directly impact customer satisfaction. But we don’t often look at how much a supervisor’s behavior influences the service a customer ultimately receives.

Unlock the potential of all your employees and learn to transform negative attitudes into attitudes of courage and possibility with this powerful training set.

An animated look at the difficulties of working with - and getting along with - others.

Teach your salespeople the skill of how to improve their closing of sales and you'll give them and your organization a gift for a lifetime - consistently higher sales.

Teach your people the skills they need to effectively assert themselves, become more productive and find greater satisfaction in their careers.

The difference between ordinary service and great service is attitude. Show your people this video and they'll be able to see exactly what you mean.