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The Communication Toolkit

Video Previews

Designed for maximum flexibility, the Communication Toolkit provides you with high quality video vignettes that you can use in your own custom training courses imported into a PowerPoint or for eLearning.

Runtime: 70 Minutes
Inclusions:
  • Chaptered video clips on DVD or USB
  • Chaptered video clips on CD/USB for importing into PowerPoint Presentations or eLearning
  • Leader’s Guide including discussion questions for each clip
Key Learning Points:
  • Allows you to create custom training courses
  • Uses video to model behaviours
  • Covers six areas of communication

$725.00$775.00

Preview Materials

Preview Guide

 

This exciting resource is a library of 39 video clips on various aspects of communication, plus a comprehensive guide for using the clips in a number of innovative ways. Designed for maximum flexibility, the Communication Toolkit provides you with high quality video vignettes that you can use in your own custom training courses. Each vignette/clip runs from 20 seconds to 3 minutes and depicts a common workplace interaction. Suggestions are provided for using the clips to draw out specific lessons/skills on communication.

The 39 clips in the Toolkit fall into the following communication skill categories:

  • Speaking Clearly and Specifically
  • Listening/Asking for Clarification
  • Non-verbal Communication
  • Resolving Conflict/Difficult Conversations
  • Group Communication
  • Presentation Skills

Clips are provided in two formats:

Format 1: The clip is introduced with some brief narration. The narration sets up the scene and gives a very general idea of what to look for in the vignette. As the narration plays, key phrases and words are highlighted through on-screen graphics.

Format 2: The scene plays without any set-up narration/onscreen graphics.

The accompanying Leader’s Guide contains the following information for each clip:

  • Primary and secondary skills that can be taught using the clips
  • Suggested training applications
  • Background information relevant to the clip
  • Scene description and photo
  • Suggested Discussion Questions along with possible responses
  • Activity Suggestions
  • Key points to draw from the clip
  • Ideas for following up on training conducted
  • Suggestions for using the clip in conjunction with other clips in the Communication Toolkit