In the Customer’s Shoes

In the Customer’s Shoes


This program offers a simple to follow five step process for successful customer service and shows that sometimes, it’s all about attitude.

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To ensure that all staff deliver great customer service we first need them to consider changing their attitude.

Most trainers already teach their people how to deal with customers, whether face-to-face or on the phone. But it’s no good going th

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Canada & U.S.: 800-263-3399

We are located in Ontario, Canada

All sales are final. Damaged on arrival, or defective products will be replaced at no charge within 7 days of receipt.


All prices are in Canadian Dollars.

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