Making Every Call Count

Making Every Call Count


This program shows a series of “real” workplace scenarios, with internal and external calls between colleagues, clients and suppliers. The video brings out key learning points in a meaningful, effective way, so that people in your

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Can everyone in your organization handle difficult calls effectively, and turn an angry caller into a satisfied caller? Do they know how to make every outbound call effective and productive? Can they use positive telephone behaviours throughou

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Canada & U.S.: 800-263-3399

We are located in Ontario, Canada

All sales are final. Damaged on arrival, or defective products will be replaced at no charge within 7 days of receipt.


All prices are in Canadian Dollars.

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