No Complaints: Complaints and the Customer

No Complaints: Complaints and the Customer


This amusing drama will ensure that your people learn how to handle complaints and help prevent them from recurring in the future. 


SKU: 3971P Categories: ,


Research shows that one in ten transactions ends in a complaint, yet these same complaints happen again and again. No Complaints tackles the link between customer satisfaction and quality, and provides viewers with five steps to solvin

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