Say the Right Thing

Say the Right Thing


This program uses a variety of difficult situations to show how individuals can develop assertive behavior by following a

simple three-step model.

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Real assertiveness involves clear yet respectful communication, particularly in the face of stress and conflict. By behaving more assertively your staff can be more positive, more creative and better equipped to get their job done effectively.


Contact Us

Canada & U.S.: 800-263-3399

We are located in Ontario, Canada

All sales are final. Damaged on arrival, or defective products will be replaced at no charge within 7 days of receipt.


All prices are in Canadian Dollars.

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