Stuck on Quality

Stuck on Quality


It’s all about empowerment – having (and showing) the confidence in your team to deal with customers and make decisions that will benefit them.

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A company’s major customer arrives for a show-down meeting to announce that she will be taking her business away from the company. During the meeting she points out how empowering staff to use their own discretion when making decisions enables them to

Contact Us

Canada & U.S.: 800-263-3399

We are located in Ontario, Canada

All sales are final. Damaged on arrival, or defective products will be replaced at no charge within 7 days of receipt.


All prices are in Canadian Dollars.

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