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Conflict Clock: Manager’s Program

As a supervisor or manager, your role is vital to the success of the organization. You can impact morale, teamwork, collaboration, respect, inclusion, innovation, quality…and the list goes on. Sometimes we forget this in the heat of conflict. Conflict Clock For Managers will give you a quick reinforcement for successfully resolving workplace conflict – using the T.I.M.E model.

Runtime: 9 Minutes
  • DVD
  • Facilitator’s Guide
  • PowerPoint Presentation
Key Learning Points:
  • Helps individuals understand how conflicts can get out of hand
  • Provides a reflection model to work through to a resolution
  • Helps organizations communicate internally and solve problems


Video Previews

The Conflict Clock is a representation of the circular pattern that often emerges when there is a conflict. The conflict first presents at 12:00. Our initial response to this stressor or conflict happens at 3:00 o’clock. The other person responds at 6:00, and we respond again at 9:00. When we respond poorly at 3:00, this prompts the other person to respond poorly at 6:00, and so on. We experience a circular problem…one where despite our poor results, we use the same failed response pattern again and again.

Conflict is a part of life – and that’s especially true in the workplace. Why not use T.I.M.E.™ to your advantage and resolve workplace conflict?

The four key learning strategies are easy to remember, because, like our clock, they are all about T.I.M.E.:

T = Take a Moment

I = Identify a Positive Response

M = Manage Your Emotions

E = Envision a Successful Outcome


Note: Materials included in the Facilitation Package include: Facilitator’s Guide and PPT Slides.

The full Conflict Clock program is also available HERE. The list price is $1195.00 before any industry discounts or sale pricing is applied.