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Conflict Clock: Manager’s Program
The Conflict Clock is a representation of the circular pattern that often emerges when there is a conflict. The conflict first presents at 12:00. Our initial response to this stressor or conflict happens at 3:00 o’clock. The other person responds at 6:00, and we respond again at 9:00. When we respond poorly at 3:00, this prompts the other person to respond poorly at 6:00, and so on. We experience a circular problem…one where despite our poor results, we use the same failed response pattern again and again.
Conflict is a part of life – and that’s especially true in the workplace. Why not use T.I.M.E.™ to your advantage and resolve workplace conflict?
The four key learning strategies are easy to remember, because, like our clock, they are all about T.I.M.E.:
T = Take a Moment
I = Identify a Positive Response
M = Manage Your Emotions
E = Envision a Successful Outcome
Note: Materials included in the Facilitation Package include: Facilitator’s Guide and PPT Slides.
The full Conflict Clock program is also available HERE. The list price is $1195.00 before any industry discounts or sale pricing is applied.