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A manager has made some poor decisions – relying on himself, rather than using his team’s experience.
He learns the four stages of professional team decision thinking:
- Asking the right questions
- creating a choice of answers
- Looking at the dangers of each particular option
- weighing the chances of success.
The video, based on the book The Professional Decision Thinker by Ben Heirs, is an engaging drama what shows both wrong and right way scenarios.