A manager has made some poor decisions – relying on himself, rather than using his team’s experience.

He learns the four stages of professional team decision thinking:

• Asking the right questions
• creating a choice of answers
• Looking at the dangers of each particular option
• weighing the chances of success.

The video, based on the book The Professional Decision Thinker by Ben Heirs, is an engaging drama what shows both wrong and right way scenarios.