How to Lose Customers Without Really Trying

How to Lose Customers Without Really Trying

$950.00

This video uses humourous, real-life scenarios to demonstrate the basic techniques for achieving customer satisfaction. It is suitable for front-line staff in any organization.<

SKU: 3090P Categories: ,

Description

Whether you are working in sales, doing retail checkout or covering a reception desk – the same basic guidelines for keeping customers satisfied apply.

Customers can be trying; not all of them are pleasant. It’s easy to put them off &ndas

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