Keeping Customers Cool

Keeping Customers Cool

$950.00

If you can figure out why customers are complaining, without getting personally involved or offended, you have a much better chance of keep your customers cool and avoiding explosive situations.

SKU: 3770P Categories: ,

Description

Keeping Customers Cool provides front-line staff with practical, focused training in handling customer complaints.

It highlights that staff behavior is the key to stopping a difficult situation from turning into an explosive one. It’s th

Contact Us

Canada & U.S.: 800-263-3399
International: 613-822-6121

We are located in Ottawa, Canada

Currency

All prices are in Canadian Dollars.

If you have problems with this site contact tech@owenstewart.com