No Complaints: Complaints and Quality Management

No Complaints: Complaints and Quality Management

$1,099.00

This amusing program shows us that conducting a witch-hunt to fix a problem is not the best way of handling quality issues. It demonstrates the value of addressing the causes of customer co

SKU: 3972P Categories: ,

Description

This witty program makes it painfully obvious that there is only one thing worse than a problem that leads to a dissatisfied customer – and that’s a problem that crops up again and again because no-one has attempted to solve the underlying issue.

Contact Us

Canada & U.S.: 800-263-3399
International: 613-822-6121

We are located in Ottawa, Canada

Currency

All prices are in Canadian Dollars.

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