Telephone Behaviour: Rules of Effective Communication


Telephone Behaviour: Rules of Effective Communication


This highly effective program is targeted at anyone who uses the phone at work. It provides practical rules for conducting a call – from start to finish.


SKU: 3073P Category: Brand:


The telephone is at the heart of business communication. But because people use the phone so much at home, they assume they have the skills to use it at work. This is not the case, and good business telephone skills have to be learned.

In this

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Canada & U.S.: 800-263-3399

We are located in Ontario, Canada

All sales are final. Damaged on arrival, or defective products will be replaced at no charge within 7 days of receipt.


All prices are in Canadian Dollars.

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