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Body Language at Work: What the Window Cleaner Saw
It’s not always what you say, but what you do when you say it…
The window cleaners in this drama have a ringside view of corporate life, seeing behaviour and interpreting it without being able to hear the words being spoken.
The window cleaners’ interpretation of the situations help managers, supervisors and salespeople be more aware of the signals they are giving and the effect they are having on other people. They will see examples of body language to look for in the future, modify their behaviour to achieve their objectives, and have an insight into what other people are thinking and feeling.