From No to Yes

Runtime: 27 Minutes
Inclusions:
  • DVD
  • Briefcase Booklet
  • Discussion Guide
Key Learning Points:
  • Listening actively
  • Explaining your own feelings
  • Inviting other ideas and building on them

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Persuasion is an art that must be learned. Without it, any road to agreement will be strewn with acrimony and conflict.

It’s not about being domineering or dismissive, but about following an approach that considers everybody’s needs.

The three stages of persuasion are:

  • Listening actively
  • Explaining your own feelings
  • Inviting other ideas and building on them

When you take these simple steps, agreement follows naturally.