Telephone Behaviour: Rules of Effective Communication

SKU: 3073P Categories: , Brand:
Runtime:
Inclusions:
Key Learning Points:

This product is currently out of stock and unavailable.

Please login to view the Full-Length Preview. If you don't have an account, you can register here now.

The telephone is at the heart of business communication. But because people use the phone so much at home, they assume they have the skills to use it at work. This is not the case, and good business telephone skills have to be learned.

In this