The Art of Selling
The best thing about dealing with a good salesperson is that you don’t feel like you’re being sold to – as far as you’re concerned you’re just receiving good service.
The Art of Selling is designed to equip your staff with all the skills and techniques they need to approach sales opportunities with confidence.
Several different sales scenarios are used – from department store to bank services – to demonstrate the right and wrong way to approach sales.
Using humour and real-life examples, this program covers the four key stages of selling, in both retail and financial situations.
Available in French.