Featured Videos

The Outbound Call

This video will help you focus on the importance of knowing what you want to get from each conversation and making every outbound call a successful one.

Runtime: 16 Minutes
Inclusions:
  •  DVD
  • Leader’s Guide
Key Learning Points:
  • Being clear about your objectives
  • Making the most of the first 15 seconds
  • How to make a friend of “the gatekeeper”
  • How to overcome fear of rejection
  • Dealing with call reluctance
  • How to personalize your messages
  • Ending on an upbeat note

$455.00

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Getting the most from each call and leaving a great impression of your organization – what kind of impact do your people make in the first few seconds of their calls? Are they clear about their objectives? This video will help you focus on the importance of knowing what you want to get from each conversation.

Training points include:

  • Being clear about your objectives
  • Making the most of the first 15 seconds
  • How to make a friend of “the gatekeeper”
  • How to overcome fear of rejection
  • Dealing with call reluctance
  • How to personalize your messages
  • Ending on an upbeat note

This program is part of the Just a Call Away Series.