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Encouraging the Heart

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Key Learning Points:


This program, featuring best-selling authors and management experts James M. Kouzes and Barry Z. Posner, illustrates the importance of employee recognition and presents examples of the types of rewards leaders can give to truly motivate top performance. Many people assume that money is the way to motivate others but Kouzes and Posner teach us that appreciation is the ultimate motivator.

This program is filled with real-life examples of helping others believe in themselves, celebrate their uniqueness, and discover their own value.

You’ll visit a software company, a public utility, a nonprofit agency, and a manufacturer to see the positive results achieved by implementing the principles taught by Kouzes and Posner.

This inspirational and instructional training program shows how to master one of the most difficult and valuable leadership skills of all. It’s ideal for training in leadership, general management and motivation.

Participants will learn:

  • Why it’s important to find time for employee recognition
  • How appreciation mobilizes people to excel
  • The benefits of celebrating both individual and group achievements
  • The seven principles of Encouraging the Heart