Everybody’s In Customer Service

Everybody’s In Customer Service

A clear and concise program showing the positive and negative effects of an individual’s behaviour and actions on the productivity of an organization.
Runtime: 17 Minutes
Contents:
  • DVD
  • Leader’s Guide

Purchase Here

$495.00

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Volume Discounts

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This program shows how each and every person in an organization can have a negative or positive impact on customer service. You will find that its many applications will be useful in a wide range of training sessions for audiences of different levels of experience and different interests.

Key Learning Points:
  • Learn how everyone can have a negative or positive impact on customer service.
  • How to be proactive with clients
  • How to take proper messages
  • How to maintain a professional approach in communications
  • How to behave ethically

Everybody’s In Customer Service

A clear and concise program showing the positive and negative effects of an individual’s behaviour and actions on the productivity of an organization.
Runtime: 17 Minutes
Contents:
  • DVD
  • Leader’s Guide
Key Learning Points:
  • Learn how everyone can have a negative or positive impact on customer service.
  • How to be proactive with clients
  • How to take proper messages
  • How to maintain a professional approach in communications
  • How to behave ethically

Please login to view the Full-Length Preview. If you don’t have an account, you can register here now.

Purchase Here

$495.00

Clear

Contact Us

Canada & U.S.: 800-263-3399
International: 613-822-6121

We are located in Ottawa, Canada

Currency

All prices are in Canadian Dollars.

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