Apres tout, c’est vous le superviseur!

Apres tout, c’est vous le superviseur!

SKU: 3570P Category: Topic: Brand:
Meet Alec, a recently promoted to a supervisor who struggles for balance in his new position. How does one effectively manage former colleagues and friends? This best-selling video depicts the nine components of supervisory effectiveness.
Runtime: 21 Minutes
Contents:
  • DVD or USB
  • Leader's Guide
  • PowerPoint Presentation
  • 5 Reminder Cards
  • 5 Participant Workbooks

Purchase Here

$1,075.00

Volume Discounts

Please login to view the Full-Length Preview. If you don’t have an account, you can register here now.

Meet Alec, a top-notch CSR recently promoted to supervisor. Alec is excited and a bit overwhelmed by his new responsibilities – especially the challenge of moving from the role of friend/colleague to team supervisor. Fortunately, he has a wise boss who guides him through the transition.

It’s not always easy, but Alec finds his place, while his team learns to trust his guidance, work together more efficiently, and function more independently.

A comprehensive training program for new and seasoned supervisors alike, After All, You’re the Supervisor! provides an array of tools for use in your training sessions and as follow-up to help keep your training fresh.

After All, You’re the Supervisor! holds the key to effective supervision, teaching the nine components of supervisory success:

  • Acknowledge Your New Role
  • Plan and Prioritize
  • Be Accessible
  • Encourage Teamwork
  • Communicate Upward and Downward
  • Delegate
  • Discipline Effectively
  • Provide Feedback
  • Model the Way
Key Learning Points:
  • Acknowledge Your New Role
  • Plan and Prioritize
  • Be Accessible
  • Encourage Teamwork
  • Communicate Upward and Downward
  • Delegate
  • Discipline Effectively
  • Provide Feedback
  • Model the Way

Apres tout, c’est vous le superviseur!

SKU: 3570P Category: Topic: Brand:
Meet Alec, a recently promoted to a supervisor who struggles for balance in his new position. How does one effectively manage former colleagues and friends? This best-selling video depicts the nine components of supervisory effectiveness.
Runtime: 21 Minutes
Contents:
  • DVD or USB
  • Leader's Guide
  • PowerPoint Presentation
  • 5 Reminder Cards
  • 5 Participant Workbooks
Key Learning Points:
  • Acknowledge Your New Role
  • Plan and Prioritize
  • Be Accessible
  • Encourage Teamwork
  • Communicate Upward and Downward
  • Delegate
  • Discipline Effectively
  • Provide Feedback
  • Model the Way

Please login to view the Full-Length Preview. If you don’t have an account, you can register here now.

Purchase Here

$1,075.00

Contact Us

Canada & U.S.: 800-263-3399
International: 613-822-6121

We are located in Ottawa, Canada

All sales are final. Damaged on arrival, or defective products will be replaced at no charge within 7 days of receipt.

Currency

All prices are in Canadian Dollars.

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