When the words say one thing, but your facial expression, tone of voice and body language say something else completely, it's no wonder communication falls apart. Learn the power of non-verbal communication and the impact it can have on your organization's effectiveness.
Runtime: 20 Minutes
Contents:
DVD
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This is a provocative film that examines the role that nonverbal messages play in our lives at work. We learn that ignoring nonverbal language can have costly consequences.
As we see in the film, it is especially troublesome when we send or receive mixed messages—when the words say one thing and the facial expressions, tone of voice, and body language say something else. Confused messages greatly impair our ability to communicate effectively. They have an adverse impact on morale, performance and productivity.
Fortunately, however, we can all improve our abilities in this area. Nonverbal language is something we cannot afford to ignore. It is a powerful and fascinating aspect of communication. This film offers concrete guidance in becoming more alert to this “silent language.”
Viewers Will Learn:
That nonverbal messages are equally or even more important than the words we use
What happens when verbal and nonverbal messages conflict
What types of messages are conveyed by nonverbal language
What to listen to and look for in a nonverbal message
To understand cultural differences in nonverbal language
To become aware of one’s own nonverbal language
The importance of sending consistent messages
Key Learning Points:
Demonstrates the power of non-verbal communication
When the words say one thing, but your facial expression, tone of voice and body language say something else completely, it's no wonder communication falls apart. Learn the power of non-verbal communication and the impact it can have on your organization's effectiveness.
Runtime: 20 Minutes
Contents:
DVD
Key Learning Points:
Demonstrates the power of non-verbal communication
Identifies non-verbal messages
Strengthens communication skills
Please login to view the Full-Length Preview. If you don’t have an account, you can register here now.