Listening
Effective People Skills
Effective People Skills
It’s an old adage that listening is one of the most difficult skills to learn. It’s a fact that poor listening skills result in lost opportunities, frustrated workers, and unnecessary mistakes. Listening teaches participants the four steps needed to be a good listener (releasing, attending, amplifying, and reflecting) and how everyone benefits by giving their fellow workers their ear.
Also available as part of the Effective People Skills series.