Support the SALE for Service & Support Professionals
This program is specifically designed for professionals who support sales teams in their organizations.
Runtime: 55 Minutes
Inclusions:
- DVD or USB
- Facilitator Guide
- Participant Materials
Key Learning Points:
- Learn how to build trust with prospects and customers
- Demonstrates ways to maintain customer loyalty when handling complaints
- Describes how to recognize opportunities and ‘up sell’ existing clients
$995.00
This program is specifically designed for professionals who support sales teams in their organizations.
It introduces a basic S.A.L.E. process that fives participants a comprehensive approach to supporting the sales process.
Learning activities include opportunities to explore and practice skills and strategies for up-selling, referring business and responding to challenging customer situations.
The S.A.L.E. Process:
- S – Set the Stage
- A – Analyze needs
- L – Link To Solutions
- E – Establish commitment
