Johnny the Bagger A True Story of Customer Service

Johnny the Bagger A True Story of Customer Service

A True Story of Customer Service
“The only thing your competition can’t take away from you is the relationship your people have with your customers. After you experience Johnny the Bagger, you will see how you and everyone in your organization can make a difference in your customers’ lives.” Ken Blanchard.
Runtime: 17 Minutes
Contents:
  • DVD or USB
  • Facilitator Guide
  • Facilitator Resources

Purchase Here

$795.00$1,075.00

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Johnny the Bagger, A True Story of Customer Service, celebrates the incomparable power of customer service delivered from the heart. Based on the work of noted author and speaker, Barbara Glanz, this inspiring new program features the true story of “Johnny,” a young man with Down syndrome who made a positive choice about his personal responsibility to provide from-the-heart service and changed the culture of an entire organization.

Johnny the Bagger will help motivate your employees to take personal responsibility for creating a positive, memorable experience for internal or external customers; the kind of experience needed to generate customer loyalty, improve employee retention and strengthen team morale.

Learning Point Highlights:

  • Explains why truly extraordinary service must come from the heart
  • Outlines the key mindsets and daily actions that are necessary to deliver exceptional, memorable customer service
  • Equips participants to add their own “personal signature” to their work to surprise and delight customers
Key Learning Points:
  • Demonstrates why truly extraordinary service must come from the heart
  • Shows the mindsets and daily actions needed to deliver exceptional, memorable customer service
  • Equips participants to add their own “personal signature” to their work to surprise and delight customers

Johnny the Bagger A True Story of Customer Service

A True Story of Customer Service
“The only thing your competition can’t take away from you is the relationship your people have with your customers. After you experience Johnny the Bagger, you will see how you and everyone in your organization can make a difference in your customers’ lives.” Ken Blanchard.
Runtime: 17 Minutes
Contents:
  • DVD or USB
  • Facilitator Guide
  • Facilitator Resources
Key Learning Points:
  • Demonstrates why truly extraordinary service must come from the heart
  • Shows the mindsets and daily actions needed to deliver exceptional, memorable customer service
  • Equips participants to add their own “personal signature” to their work to surprise and delight customers

Please login to view the Full-Length Preview. If you don’t have an account, you can register here now.

Purchase Here

$795.00$1,075.00

Clear

Contact Us

Canada & U.S.: 800-263-3399
International: 613-822-6121

We are located in Ottawa, Canada

All sales are final. Damaged on arrival, or defective products will be replaced at no charge within 7 days of receipt.

Currency

All prices are in Canadian Dollars.

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