LibraryS1

Showing all 260 results

• 

  Practical Coach 2

  $1,075.00
• 

  Workplace CIVILITY: It Really Matters!

  $795.00
• 

  Right/Wrong To WIN/WIN: Peer-To-Peer Conflict Resolution

  $795.00 – $1,895.00Price range: $795.00 through $1,895.00
• 

  The Abilene Paradox, 2E

  $795.00 – $825.00Price range: $795.00 through $825.00
• 

  Working With You Is Killing Me

  $1,075.00 – $1,150.00Price range: $1,075.00 through $1,150.00
• 

  How Was Your Day?

  $1,075.00 – $1,175.00Price range: $1,075.00 through $1,175.00
• 

  Everybody’s In Customer Service

  $450.00 – $500.00Price range: $450.00 through $500.00
• 

  Everybody’s In Sales

  $500.00
• 

  Supervision: Getting The Balance Right

  $495.00
• 

  Demonstrating Emotional Intelligence

  $525.00 – $1,255.00Price range: $525.00 through $1,255.00
• 

  Emotional Intelligence & Optimal Performance

  $525.00 – $1,255.00Price range: $525.00 through $1,255.00
• 

  Understanding Emotional Intelligence

  $525.00 – $1,255.00Price range: $525.00 through $1,255.00
• 

  Managing Stress: Five Strategies For How To Handle Stress

  $450.00 – $500.00Price range: $450.00 through $500.00
• 

  Recognizing Stress:

  $450.00 – $500.00Price range: $450.00 through $500.00
• 

  Resilience: Mastering Stress

  $450.00 – $500.00Price range: $450.00 through $500.00
• 

  Stress, Weight Control & Emotional Eating

  $450.00 – $500.00Price range: $450.00 through $500.00
• 

  Yoga @ Work

  $450.00 – $500.00Price range: $450.00 through $500.00
• 

  Give em the Pickle!

  $1,075.00 – $2,775.00Price range: $1,075.00 through $2,775.00
• 

  Emotional Intelligence

  $1,075.00
• 

  The Right Words At The Right Time For Business

  $1,075.00 – $2,775.00Price range: $1,075.00 through $2,775.00
• 

  Groupthink 2e

  $1,075.00 – $3,239.00Price range: $1,075.00 through $3,239.00
• 

  A Kick in the Attitude

  $795.00
• 

  A Matter of Respect

  $525.00 – $975.00Price range: $525.00 through $975.00
• 

  Creating the Respect Effect

  $695.00 – $1,305.00Price range: $695.00 through $1,305.00
• 

  A Peacock in the Land of Penguins

  $950.00
• 

  Threat Detector: Your Role in Workplace Violence

  $665.00
• 

  The Four Styles

  $595.00 – $795.00Price range: $595.00 through $795.00
• 

  A Policy is Not Enough

  $695.00
• 

  Actions Speak! Behaviour-Based Interviewing

  $1,075.00
• 

  After All, You’re the Supervisor, 3E

  $895.00 – $995.00Price range: $895.00 through $995.00
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  Alors aidez-moi, édition de l’employé

  $695.00 – $745.00Price range: $695.00 through $745.00
• 

  Alors aidez-moi, version du superviseur

  $695.00 – $745.00Price range: $695.00 through $745.00
• 

  An Invisible Man Meets the Mummy

  $795.00
• 

  An Invisible Man Meets the Mummy, Government Version

  $795.00
• 

  An Invisible Man Meets the Mummy, Healthcare Version

  $795.00
• 

  And When You Fall…

  $525.00 – $575.00Price range: $525.00 through $575.00
• 

  Anyone Can Be An Ally

  $695.00
• 

  Apres tout, c’est vous le superviseur!

  $495.00 – $595.00Price range: $495.00 through $595.00
• 

  As Old As You Feel

  $495.00 – $1,185.00Price range: $495.00 through $1,185.00
• 

  Attitude: Possibilite rayonnante

  $940.00
• 

  Attitude is Everything

  $495.00 – $515.00Price range: $495.00 through $515.00
• 

  Attitude: Radiating Possibility

  $940.00
• 

  Basic Facilitation

  $695.00
• 

  Being Assertive

  $695.00
• 

  Body Language Skills at Work

  $795.00
• 

  Bonne question!

  $795.00
• 

  Ca nous concerne tous

  $925.00 – $975.00Price range: $925.00 through $975.00
• 

  Call of the Mummy

  $795.00 – $845.00Price range: $795.00 through $845.00
• 

  Can We Count on You? Why Accountability Matters

  $995.00
• 

  Can You Spare A Moment? Revised

  $925.00
• 

  Challenging Absenteeism

  $795.00 – $1,895.00Price range: $795.00 through $1,895.00
• 

  Remember Me, 3e

  $795.00 – $2,775.00Price range: $795.00 through $2,775.00
• 

  Change and Innovation Through Brainstorming

  $995.00 – $1,045.00Price range: $995.00 through $1,045.00
• 

  Change Can Be Good

  $129.00 – $399.00Price range: $129.00 through $399.00
• 

  Customer Service Gone Viral

  $795.00 – $3,499.00Price range: $795.00 through $3,499.00
• 

  Customer Service: Make It Easy!

  $795.00 – $3,499.00Price range: $795.00 through $3,499.00
• 

  Would I Work For Me?

  $695.00 – $745.00Price range: $695.00 through $745.00
• 

  Would I Inspire Me?

  $795.00 – $995.00Price range: $795.00 through $995.00
• 

  Hire for Attitude

  $695.00 – $745.00Price range: $695.00 through $745.00
• 

  Leadership Feedback:

  $795.00 – $1,895.00Price range: $795.00 through $1,895.00
• 

  Cliff’s Customer Service Adventure

  $995.00
• 

  Coaching Skills, Revised Version

  $695.00
• 

  Colleagues as Customers:

  $595.00 – $795.00Price range: $595.00 through $795.00
• 

  Communicating Non-Defensively, Revised

  $950.00 – $995.00Price range: $950.00 through $995.00
• 

  Communication Counts

  $1,075.00
• 

  Communication: Non-defensive

  $595.00 – $645.00Price range: $595.00 through $645.00
• 

  Communication in Healthcare

  $695.00 – $745.00Price range: $695.00 through $745.00
• 

  Communication: The Non-Verbal Agenda

  $595.00 – $645.00Price range: $595.00 through $645.00
• 

  Courageous Followers, Courageous Leaders

  $595.00 – $645.00Price range: $595.00 through $645.00
• 

  Cross-Cultural Communication

  $695.00 – $795.00Price range: $695.00 through $795.00
• 

  Customers With a Difference

  $495.00 – $515.00Price range: $495.00 through $515.00
• 

  Dashboard

  $725.00 – $775.00Price range: $725.00 through $775.00
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  Dealing with Conflict

  $995.00 – $1,045.00Price range: $995.00 through $1,045.00
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  Dealing with Conflict, Healthcare Version

  $795.00 – $845.00Price range: $795.00 through $845.00
• 

  Defeating Unconscious Bias: 5 Strategies

  $795.00 – $3,499.00Price range: $795.00 through $3,499.00
• 

  Delegating for Diehards, Working Together to Get Things Done

  $595.00 – $645.00Price range: $595.00 through $645.00
• 

  Des collegues en tant que clients:

  $695.00 – $795.00Price range: $695.00 through $795.00
• 

  Different Like You

  $995.00
• 

  Dimensions of Coaching

  $695.00 – $1,665.00Price range: $695.00 through $1,665.00
• 

  Dirigeants: Qu ect-ce la confiance a voir avec cela?

  $795.00 – $845.00Price range: $795.00 through $845.00
• 

  Discipline Without Punishment, Revised

  $595.00 – $645.00Price range: $595.00 through $645.00
• 

  Discussing Performance

  $695.00 – $3,239.00Price range: $695.00 through $3,239.00
• 

  Diversite: Le face a face

  $1,055.00
• 

  Diversity: Face to Face

  $1,055.00
• 

  Donnez le cornichon

  $279.00 – $775.00Price range: $279.00 through $775.00
• 

  Easywriter: Using E-Mail Effectively

  $595.00
• 

  Est-ce que je me respecterais?

  $695.00 – $745.00Price range: $695.00 through $745.00
• 

  Ethics 4 Everyone

  $1,075.00
• 

  Five Star Teamwork

  $695.00 – $725.00Price range: $695.00 through $725.00
• 

  Four Weeks in May

  $795.00
• 

  Front of the Class

  $1,075.00
• 

  Fun is Good

  $40.00 – $395.00Price range: $40.00 through $395.00
• 

  General Hospitable

  $795.00 – $845.00Price range: $795.00 through $845.00
• 

  Giving and Receiving Feedback

  $595.00
• 

  Giving Feedback – Emotional Intelligence in Action

  $795.00
• 

  Giving Leadership Away

  $695.00 – $745.00Price range: $695.00 through $745.00
• 

  Goals: The Backbone of Dreams

  $279.00
• 

  Good Question!

  $795.00
• 

  Harassment in the Workplace: Employee Awareness

  $545.00
• 

  Harassment in the Workplace: Management Awareness

  $545.00
• 

  How to Connect in Healthcare…In 90 Seconds or Less?

  $895.00 – $945.00Price range: $895.00 through $945.00
• 

  How You Think is Everything

  $695.00
• 

  I Know Just What You Mean!

  $725.00 – $775.00Price range: $725.00 through $775.00
• 

  Impressions Count

  $695.00
• 

  Improving Attendance: What Managers Can Do

  $795.00 – $1,895.00Price range: $795.00 through $1,895.00
• 

  In This Together

  $1,075.00
• 

  Inclusion Insights

  $695.00 – $725.00Price range: $695.00 through $725.00
• 

  Is Good Enough?

  $495.00 – $545.00Price range: $495.00 through $545.00
• 

  Is it Bias? Making Diversity Work

  $595.00 – $695.00Price range: $595.00 through $695.00
• 

  It’s A Dog’s World, 2nd Edition

  $995.00 – $2,775.00Price range: $995.00 through $2,775.00
• 

  It’s Your Call – Just a Call Away Series

  $495.00 – $515.00Price range: $495.00 through $515.00
• 

  Keeping the Good Ones

  $1,075.00
• 

  L’art d’inspirer une équipe de travail

  $795.00 – $845.00Price range: $795.00 through $845.00
• 

  L’art de communiquer: le facteur non-verbal

  $595.00 – $645.00Price range: $595.00 through $645.00
• 

  L’art de parler a une ou mille personnes 2e

  $725.00 – $775.00Price range: $725.00 through $775.00
• 

  L’effet pygmalion 2e

  $595.00 – $645.00Price range: $595.00 through $645.00
• 

  L’ethique pour tous

  $1,075.00
• 

  L’evaluation du rendement

  $595.00 – $645.00Price range: $595.00 through $645.00
• 

  L’intelligence émotionnelle

  $995.00 – $1,045.00Price range: $995.00 through $1,045.00
• 

  L’interview d’évaluation: Comment y survivre

  $595.00
• 

  L’invite difficile

  $795.00 – $845.00Price range: $795.00 through $845.00
• 

  La consultation sur le rendement

  $525.00 – $575.00Price range: $525.00 through $575.00
• 

  La penseé de groupe, version reviseé

  $1,075.00
• 

  Le groupe: une richesse a explorer

  $955.00
• 

  Le guide pratique

  $895.00
• 

  Le harcelement blesse: C’est personnel

  $725.00 – $775.00Price range: $725.00 through $775.00
• 

  Le Paradoxe d’Abilene

  $795.00
• 

  Leader Madness

  $795.00 – $845.00Price range: $795.00 through $845.00
• 

  Leadership and the New Science

  $595.00 – $645.00Price range: $595.00 through $645.00
• 

  Leadership: L art de la possibilite

  $1,040.00
• 

  Leadership: What’s Trust Got to do With It? 2e

  $795.00 – $995.00Price range: $795.00 through $995.00
• 

  Leading by Example

  $725.00 – $775.00Price range: $725.00 through $775.00
• 

  Leading More with Less

  $795.00 – $845.00Price range: $795.00 through $845.00
• 

  Leading With Persuasion

  $695.00 – $745.00Price range: $695.00 through $745.00
• 

  Les cambrioleurs de reunion, version reviseé

  $955.00 – $995.00Price range: $955.00 through $995.00
• 

  Les cornichons du patron

  $925.00
• 

  Les differentes facettes du coaching

  $695.00
• 

  Les Gens

  $475.00
• 

  Les limites a ne pas franchir

  $1,195.00
• 

  Lessons from Geese

  $475.00 – $525.00Price range: $475.00 through $525.00
• 

  Light the Fire: Leveraging Appraisals for Maximum Performance

  $795.00
• 

  Little Things Mean a Lot: From Microinequities To Micro-Affirmations

  $795.00
• 

  Live & Learn

  $595.00
• 

  Mad About Customer Service

  $695.00
• 

  The Magic of We

  $725.00 – $775.00Price range: $725.00 through $775.00
• 

  Manager Moments: How To Excel In Tricky Situations

  $995.00 – $1,045.00Price range: $995.00 through $1,045.00
• 

  Manager Moments: Interviewing and Termination Do’s and Don’ts

  $995.00 – $1,045.00Price range: $995.00 through $1,045.00
• 

  Manager or Mouse: Which One Are You?

  $195.00
• 

  Managing – Only Just!

  $1,099.00
• 

  Managing Conflict in the Workplace

  $495.00
• 

  Managing Me

  $795.00 – $995.00Price range: $795.00 through $995.00
• 

  Mauritius: Celebrating Differences

  $725.00 – $775.00Price range: $725.00 through $775.00
• 

  Max & Max

  $725.00 – $775.00Price range: $725.00 through $775.00
• 

  Meeting Robbers, Revised Version

  $595.00 – $645.00Price range: $595.00 through $645.00
• 

  Mining Group Gold

  $595.00 – $645.00Price range: $595.00 through $645.00
• 

  Moment of Truth

  $425.00 – $475.00Price range: $425.00 through $475.00
• 

  Moving Forward …In The Aftermath Of Trauma

  $495.00 – $545.00Price range: $495.00 through $545.00
• 

  Nobody’s Listening

  $595.00 – $645.00Price range: $595.00 through $645.00
• 

  Nous formons une équipe, tu te rappelles?

  $595.00 – $645.00Price range: $595.00 through $645.00
• 

  Nous sommes dans la bande

  $950.00 – $995.00Price range: $950.00 through $995.00
• 

  On the Brink of Perfection

  $275.00 – $375.00Price range: $275.00 through $375.00
• 

  On-The-Job Coaching

  $795.00
• 

  Ordinary People, Extraordinary Results

  $995.00 – $1,045.00Price range: $995.00 through $1,045.00
• 

  Painless Performance Improvement

  $925.00 – $995.00Price range: $925.00 through $995.00
• 

  Patient Diversity

  $775.00
• 

  People

  $475.00
• 

  Performance Counselling

  $525.00
• 

  Performance Review

  $595.00
• 

  Positive Discipline

  $1,075.00 – $1,150.00Price range: $1,075.00 through $1,150.00
• 

  Powerful Presentation Skills

  $795.00
• 

  Preventing Workplace Bullying

  $895.00 – $945.00Price range: $895.00 through $945.00
• 

  Que faire quand un conflit se présente

  $995.00 – $1,045.00Price range: $995.00 through $1,045.00
• 

  Recipe For Change

  $1,099.00
• 

  Recipe for Success

  $1,099.00
• 

  Resolving Difficult Situations

  $595.00
• 

  Results Rule!

  $695.00 – $995.00Price range: $695.00 through $995.00
• 

  S’adapter aux changement

  $805.00
• 

  Santa’s Leadership Secrets

  $595.00
• 

  Se maîtriser soi-même

  $795.00 – $845.00Price range: $795.00 through $845.00
• 

  Skillful Appraisal

  $495.00
• 

  Skillful Selection

  $595.00
• 

  So Help Me – Employee Edition

  $695.00 – $3,499.00Price range: $695.00 through $3,499.00
• 

  So Help Me – Supervisor Edition

  $695.00 – $745.00Price range: $695.00 through $745.00
• 

  Solving Performance Problems: Performance Improvement

  $795.00
• 

  Speaking Effectively: To One or One Thousand, 2e

  $895.00 – $945.00Price range: $895.00 through $945.00
• 

  Start Right …Stay Right Orientation Basics

  $725.00 – $775.00Price range: $725.00 through $775.00
• 

  Succeeding in A Changing World with John Kotter

  $795.00
• 

  Surviving the Appraisal Interview

  $595.00
• 

  Taking Charge of Change – Revised Edition

  $895.00
• 

  Talk Isn’t Cheap

  $695.00 – $745.00Price range: $695.00 through $745.00
• 

  Team Building: What Makes a Good Team Player?

  $955.00 – $995.00Price range: $955.00 through $995.00
• 

  Team Building: What Makes a Good Team Player? Government Version

  $955.00
• 

  Team Building: What Makes a Good Team Player? Healthcare

  $715.00 – $765.00Price range: $715.00 through $765.00
• 

  Team Building: What Makes a Good Team Player? Mfg.

  $955.00
• 

  Teamwork in Crisis: The Miracle of Flight 232

  $1,075.00 – $3,239.00Price range: $1,075.00 through $3,239.00
• 

  Teamwork: What’s Trust Got To Do With It?

  $695.00 – $745.00Price range: $695.00 through $745.00
• 

  Tearing Down Walls

  $725.00 – $775.00Price range: $725.00 through $775.00
• 

  Tell Me A Story: A Powerful Way To Inspire Action

  $995.00
• 

  The 5 Communication Secrets

  $50.00 – $495.00Price range: $50.00 through $495.00
• 

  The Age of Leadership

  $925.00
• 

  The Art of Networking

  $695.00 – $745.00Price range: $695.00 through $745.00
• 

  The Attitude Virus: Curing Negativity in the Workplace

  $875.00
• 

  The Attitude Virus: Curing Negativity in the Workplace – Gov’t

  $875.00
• 

  The Clarity Imperative

  $895.00 – $945.00Price range: $895.00 through $945.00
• 

  The Cracked Pot

  $395.00 – $795.00Price range: $395.00 through $795.00
• 

  The Curse of the Vanishing Employees

  $595.00 – $645.00Price range: $595.00 through $645.00
• 

  The First Mile

  $995.00
• 

  The Guest, Revised

  $995.00 – $2,775.00Price range: $995.00 through $2,775.00
• 

  The Happiness Advantage With Shawn Achor

  $1,295.00
• 

  The Invisible Meeting

  $795.00 – $845.00Price range: $795.00 through $845.00
• 

  The Leadership Pickles!

  $795.00 – $845.00Price range: $795.00 through $845.00
• 

  The Leadership/Management Mix

  $1,095.00 – $3,499.00Price range: $1,095.00 through $3,499.00
• 

  The Learning Needs Interview

  $795.00
• 

  The Learning Plan Interview

  $795.00
• 

  The Learning Review Interview

  $795.00
• 

  The Little Frog

  $395.00
• 

  The Manager as Coach

  $1,099.00
• 

  The New Time of Your Life

  $595.00 – $795.00Price range: $595.00 through $795.00
• 

  The Other Side of the Window

  $795.00
• 

  The Outbound Call

  $495.00 – $515.00Price range: $495.00 through $515.00
• 

  The Plus of Us: Dynamic Diversity Training

  $745.00 – $1,395.00Price range: $745.00 through $1,395.00
• 

  The Power of Future Conversation

  $495.00 – $545.00Price range: $495.00 through $545.00
• 

  The Power of Listening

  $595.00 – $645.00Price range: $595.00 through $645.00
• 

  The Practical Coach

  $925.00 – $975.00Price range: $925.00 through $975.00
• 

  The Pygmalion Effect 3E, Managing the Power of Expectations

  $725.00 – $775.00Price range: $725.00 through $775.00
• 

  The Really Angry Customer

  $495.00 – $515.00Price range: $495.00 through $515.00
• 

  The Respectful Communicator: The Part You Play

  $1,075.00
• 

  The Respectful Supervisor: Integrity And Inclusion

  $975.00
• 

  The Respectful Supervisor: Motivating And Retaining Employees

  $975.00
• 

  The Respectful Workplace: It Starts With You

  $975.00 – $1,025.00Price range: $975.00 through $1,025.00
• 

  The Right Words At The Right Time For Government

  $1,075.00 – $2,775.00Price range: $1,075.00 through $2,775.00
• 

  The Right Words At The Right Time For Healthcare

  $1,075.00 – $2,775.00Price range: $1,075.00 through $2,775.00
• 

  The Right Words At The Right Time For Leisure & Hospitality

  $795.00 – $2,775.00Price range: $795.00 through $2,775.00
• 

  The Right Words At The Right Time For Retail

  $1,075.00 – $2,775.00Price range: $1,075.00 through $2,775.00
• 

  The Unified Team

  $595.00 – $695.00Price range: $595.00 through $695.00
• 

  Time Challenged

  $545.00 – $595.00Price range: $545.00 through $595.00
• 

  Time: The Next Dimension of Quality

  $1,075.00
• 

  Toxic Talk: What Would You Say?

  $665.00 – $1,295.00Price range: $665.00 through $1,295.00
• 

  Traitement des conflits, version revisee

  $795.00 – $845.00Price range: $795.00 through $845.00
• 

  Un paon au pays des pingouins

  $595.00 – $645.00Price range: $595.00 through $645.00
• 

  Une vie de chien

  $595.00 – $645.00Price range: $595.00 through $645.00
• 

  Verbal Communication: The Power of Words 2e

  $995.00 – $1,025.00Price range: $995.00 through $1,025.00
• 

  Vous vous souvenez de moi, version revisee

  $795.00 – $845.00Price range: $795.00 through $845.00
• 

  WAYMISH

  $925.00 – $975.00Price range: $925.00 through $975.00
• 

  We Will

  $875.00
• 

  We’re in the Band

  $950.00 – $995.00Price range: $950.00 through $995.00
• 

  We’re On the Same Team, Remember? Second Edition

  $795.00 – $845.00Price range: $795.00 through $845.00
• 

  What Do You Say?

  $695.00 – $745.00Price range: $695.00 through $745.00
• 

  What To Do …When Conflict Happens

  $995.00
• 

  What’s Your Pickle?

  $695.00 – $2,775.00Price range: $695.00 through $2,775.00
• 

  When Harry Coached Sally

  $595.00
• 

  When the Coach is You!

  $995.00
• 

  When the Coach is You! – Healthcare Version

  $695.00 – $745.00Price range: $695.00 through $745.00
• 

  When the Coach is You! – Government Version

  $955.00 – $995.00Price range: $955.00 through $995.00
• 

  Who Put a Lizard in My Lasagna?

  $795.00
• 

  Winning

  $395.00
• 

  Workplace Harassment

  $495.00
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  Would I Follow Me?

  $695.00 – $745.00Price range: $695.00 through $745.00
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  You Call That Respect?

  $695.00 – $1,095.00Price range: $695.00 through $1,095.00
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  You’ve Got Customers

  $695.00 – $745.00Price range: $695.00 through $745.00